The Rise and Fall Of Department Stores:why Did They Come Unstuck?
Listener: 3 December, 2005.
Once in the heart of our cities were department stores. Many readers will have visited them as children, accompanied by mother, aunt or grandmother. Perhaps you played in the children’s area while they were shopping. There was the excitement of the lift with its own operator, and one even had an escalator that was so grand to ride. And sometimes – not always, and you had to be especially good – you were taken to the graciously tableclothed tearoom for orange cordial and a generous slice of that very special cake.